Enhance your Teams APP by adding Microsoft Teams Calling Phone System

A single communications platform to run your business

Microsoft Teams Calling Phone System

Calling in Teams works exactly like a traditional phone system with the huge benefit of being integrated with the Microsoft Teams interface. You can then make and receive calls on your laptop, headset, mobile or traditional phone. You can also add call analytics and call recording if required.

Port Your Current Business Numbers

Integrate your business phone number with MS Teams to make and receive calls directly within the app.

Replace Your Entire Phone System

Teams calling is a 100% cloud-based PBX solution built into the Microsoft Teams collaboration platform

Receive Calls on a Phone System, PC or Mobile Device

Allow your employees to transition between Microsoft Teams on the go and the office phone at their desk, without missing a beat.

Teams Calling

TCA Customer engagement

TCA are experts at deploying and supporting Microsoft Teams calling. We have Microsoft qualified technical staff and partnerships with Microsoft, Ingram and leading telecommunication companies.

Assessment & Quote

Ensuring Teams Calling meets all your business requirements.

Scope

Planning IVR set up, call groups, call flows etc

Deployment

Porting and testing so there is no downtime

Training and Support

User training and ongoing support

Features & Benefits

Auto Attendant

Teams enables both external and internal users to place calls to specific users or departments.

Call Queue

Music on hold, search and assign calls to agents and set up an organisational greeting.

Call Forwarding

Forwarding rules allow you to assign calls to go anywhere, including colleagues or to voicemail.

Music or Messages on Hold

Music on hold, search and assign calls to agents and set up an organisational greeting.

Consult and Transfer

Teams allows the transfers of calls from one person to the other, or from PC to mobile device.

Group call pickup and forward to group

Users can share incoming calls with colleagues. Set rules for staff members on leave or unavailable to have calls forwarded to other available staff members.

    Get up and Running within 48 Hours!

    Rich Customer Insights

    Reporting and Recording

    TCA has the most comprehensive TEAMs calling reporting solution on the market.
    It delivers key information in real time to ensure your Business is performing as efficiently as possible resulting in the highest levels of customer satisfaction and business continuity.

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    Microsoft Approved Devices

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    Web Cameras (10)

    10 products
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    Speakerphones (19)

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    Headsets (10)

    10 products
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    Desk Phones (10)

    10 products

    Book a Live Demo Today!

    Complete Cloud Voip Solution

    Welcome to Microsoft Teams Calling

    Videos and Demos

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    Clean and Easy Interface

    Introduction

    Managed Services

    Learn How to Make Calls

    Managed Services

    Packed with Features

    Customer Reviews

    What Our Customers are Saying

    Brilliant! Thanks a lot for your help! Over the past 5-6 months after a switch to Teams Calling your customer service and product has been flawless!

    Shayne

    Would like to extend my thanks to Deepti for addressing my many questions, both promptly and effectively. You have a real gem in your ranks.

    David

    Madelin was fantastic – very fast response to my requests to migrate to Teams Calling, with accurate reply – made something I thought would be quite complex very easy.

    Paul

    “The service offered by Teams Calling Australia is hard to beat! thanks team!”

    Aiden

      Know Your Experts

      About Us

      Teams Calling Australia is dedicated to delivering Microsoft Teams Calling to businesses around Australia.

      Teams usage has grown from 25 Million users per day in February 2020 to 270 Million users a day in February 2023. Its this increase that is fuelling the growth of Teams Calling.

      Our company has partnered with Microsoft (Gold Partner), Ingram Micro the world’s largest IT distributor and other software and telecommunication vendors so we can create a seamless experience for you the customer.

      Our company has staff from IT, Telecommunication, and customer service backgrounds to ensure the highest levels of knowledge and customer satisfaction.

      Drop us a Message

        Get in Contact

        Monday – Friday: 6am-5pm

        1300-996-938